{{ dateRangeLabel }}

{{ c.label }}

VIEWS {{ v.label }}

Live · updated {{ refreshedAgo }} Refresh Export

{{ k.delta }}

{{ k.value }}

{{ k.label }}

Jobs by status

Last 8 weeks · click a segment to drill down

Completed In progress Assigned

Water quality

Approved results · quarter

88%pass rate

Passed

142

Failed

12

Retest

7

Approval aging

Pending items by wait time

{{ a.label }}{{ a.n }}

Top alerts

{{ alertCount }} need action

{{ al.title }}{{ al.sub }} {{ al.tag }}

Recent activity

{{ ac.who }} {{ ac.what }}

{{ ac.when }}

{{ t.label }}{{ t.n }}

SUBMISSIONCUSTOMER · ASSETTYPETECHNICIANSLASTATUS

{{ q.id }}

{{ q.when }}

{{ q.customer }}

{{ q.asset }}

{{ q.type }}

{{ q.tech }}

{{ q.sla }}

{{ q.statusLabel }}

Queue clear

No {{ apprTabLabel }} awaiting review right now.

Back to approvals

{{ rv.id }}{{ rv.statusLabel }}

{{ rv.type }} · {{ rv.customer }} · {{ rv.asset }}

SLA remaining

{{ rv.slaRemaining }}

Technician

{{ rv.tech }}

Filter replacements

{{ s.n }}

{{ s.name }}

{{ s.sku }} · batch {{ s.batch }}

{{ s.tag }}

Service checklist

{{ ck.label }}

Technician notes

{{ rv.notes }}

Evidence photos

{{ rv.photoCount }} uploaded

{{ p }}

Basic water test

{{ rv.wtStatus }}

{{ pm.name }}

limit {{ pm.limit }}

{{ pm.value }}

{{ pm.tag }}

Previous approved service

{{ rv.prevService }}

QR validation

Scanned asset matches {{ rv.asset }}

Audit timeline

{{ tl.text }}

{{ tl.when }}

{{ rv.actionHint }}

Save internal note Return for correction Require retest Reject {{ rv.apprLabel }}

{{ t.label }}{{ t.n }}

TESTCUSTOMER · ASSETTECHNICIANpHTDSPRELIMSLA

{{ w.id }}

{{ w.date }}

{{ w.customer }}

{{ w.asset }}

{{ w.tech }}

{{ w.ph }}

{{ w.tds }}

{{ w.statusLabel }}

{{ w.sla }}

Back to field tests

{{ wd.id }}

{{ wd.type }} · {{ wd.customer }} · {{ wd.asset }}

{{ wd.statusLabel }}

Parameters vs {{ wd.profile }} limits

PARAMETERLIMITMEASUREDRESULT

{{ p.name }}{{ p.limit }}{{ p.value }}{{ p.tag }}

{{ wd.flag }}

pH trend vs approved history

Sample metadata

{{ m.k }}{{ m.v }}

Reviewer decision

{{ wd.hint }}

Approve — Pass

Warning Retest

Fail

Asset {{ c.label }}

pH

limit 6.5 – 8.5

TDS

limit ≤ 300 mg/L

Reading history · {{ tr.asset }}

SAMPLEDpHTDSSTATUSREVIEWER

{{ r.date }}{{ r.ph }}{{ r.tds }}{{ r.status }}{{ r.reviewer }}

{{ pr.name }}

DEFAULT

{{ pr.scope }}

{{ r.p }}{{ r.lim }}

{{ pr.effective }}

Upload report

REPORTLABORATORYCUSTOMER · ASSETSCOPESTATUSVALIDITY

{{ r.num }}

{{ r.date }}

{{ r.lab }}

{{ r.customer }}

{{ r.asset }}

{{ r.scope }}

{{ r.statusLabel }}

{{ r.validity }}

Cancel upload

Upload report

{{ s.label }}

{{ wiz.title }}

{{ wiz.sub }}

Drop laboratory report here

PDF, JPG, PNG, DOCX or XLSX · max 25 MB · scanned for malware

Ceylon_Aqua_LR2091.pdf · 1.8 MB

{{ f.label }}

{{ f.value }}

PARAMETERMETHODRESULTLIMIT

{{ r.p }}{{ r.method }}{{ r.result }}{{ r.limit }}{{ r.tag }}

Assigned reviewer

Nadia R. · Water Quality Reviewer

All required metadata and file checks passed

On submit the report enters Under review. It stays internal until an approved report is explicitly published to the Customer App.

Back {{ wiz.nextLabel }}

Back to register

Report preview

{{ lr.file }} Open signed URL

{{ lr.num }}

{{ lr.lab }} · {{ lr.customer }} · {{ lr.asset }}

{{ lr.statusLabel }}

{{ m.k }}{{ m.v }}

Structured results

PARAMETERRESULTLIMIT

{{ r.p }}{{ r.result }}{{ r.limit }}{{ r.tag }}

{{ lr.hint }}

Reject {{ lr.primLabel }}

{{ t.label }}

{{ unassignedCount }} unassigned Create job

Technician {{ c.label }}

{{ d.day }}{{ d.date }}

{{ j.time }}{{ j.ref }}

{{ j.type }}

{{ j.customer }} · {{ j.tech }}

{{ f.label }}

{{ jobSelCount }} selected

Assign technician Reschedule Export Cancel jobs

Clear

JOBCUSTOMER · ASSETTYPETECHNICIANSCHEDULEDPRIORITYSTATUS

{{ j.ref }}

{{ j.customer }}

{{ j.asset }}

{{ j.type }}

{{ j.tech }}

{{ j.sched }}

{{ j.priority }}

{{ j.status }}

No jobs match this filter.

Back to jobs

{{ jd.ref }}{{ jd.status }}{{ jd.priority }} priority

{{ jd.type }} · {{ jd.customer }}

Edit Reschedule Reassign

Job details

{{ m.k }}{{ m.v }}

Required on completion

{{ r }}

Linked submission awaiting reviewOpen in the approval queue

Status timeline

{{ tl.title }}

{{ tl.detail }}

Actions

Change priority Send appointment Duplicate job Close no-access Reopen job Cancel job

Cancel

Create service job

Job reference {{ nextJobRef }} · generated automatically

{{ f.label }}

{{ f.value }}

Assign technician

{{ t.initials }}{{ t.name }}{{ t.load }}

{{ tg.label }}

Cancel {{ createBtnLabel }}

{{ t.label }}{{ t.n }}

Register asset

ASSET IDCUSTOMER · LOCATIONMODELSTATUS{{ assetCol5 }}

{{ a.id }}

{{ a.customer }}

{{ a.site }}

{{ a.model }}

{{ a.status }}

{{ a.col5 }}

Back to register

{{ ad.id }}{{ ad.status }}

{{ ad.model }} · {{ ad.customer }} · {{ ad.site }}

Edit Relocate Print QR Deactivate

Five-stage filter schedule

STAGELAST REPLACEDNEXT DUESTATUS

{{ s.n }}{{ s.name }}

{{ s.last }}{{ s.next }} {{ s.status }}

Service & test history

{{ h.title }} · {{ h.detail }}

{{ h.when }}

Asset record

{{ m.k }}{{ m.v }}

QR code

{{ ad.id }}

Secure token · scans log user & time

Back to register

{{ dd.id }}{{ dd.status }}

{{ dd.model }} · {{ dd.customer }} · {{ dd.site }}

Open warranty claim

Warranty

{{ dd.wStatus }}

{{ dd.wStart }}{{ dd.wEnd }}

{{ dd.wRemain }}

{{ m.k }}{{ m.v }}

Warranty claims

{{ c.title }}

{{ c.detail }}

{{ c.status }}

No claims recorded for this dispenser.

Linked filtration unit

{{ dd.linkId }}

{{ k.v }}

{{ k.k }}

{{ t.label }}

New claim

CLAIMCUSTOMERDISPENSERISSUEWARRANTYSTATUS

{{ q.id }}

{{ q.age }}

{{ q.customer }}

{{ q.asset }}

{{ q.issue }}

{{ q.warranty }}

{{ q.statusLabel }}

No claims here

No warranty claims match this filter.

Back to claims

{{ cl.id }}{{ cl.statusLabel }}

{{ cl.issue }} · {{ cl.customer }}

{{ cl.warranty }}

Claim details

{{ m.k }}{{ m.v }}

Audit timeline

{{ tl.title }}

{{ tl.detail }}

Inspection findings

{{ f.k }}

{{ f.v }}

Decision

Approve the warranty outcome; the customer-visible resolution is published separately.

Approve repair Approve replacement Chargeable service Reject claim

Decision recorded. Publish the customer-visible resolution or close the claim.

Publish resolution Close claim

{{ t.label }}

{{ b.n }}

{{ b.label }}

{{ dueTitle }}

Generate jobs

ASSETCUSTOMER · LOCATIONSTAGEDUE DATEWINDOW

{{ r.asset }}

{{ r.customer }}

{{ r.site }}

{{ r.stage }}

{{ r.dueDate }}

{{ r.window }}

New campaign

{{ c.name }}

{{ c.customer }} · {{ c.window }}

{{ c.status }}

{{ c.done }} of {{ c.total }} units complete{{ c.pct }}%

{{ s.v }}

{{ s.k }}

Add customer

CUSTOMERTYPESITESUNITSPLANSTATUS

{{ c.initials }}

{{ c.name }}

{{ c.code }}

{{ c.type }}

{{ c.sites }}

{{ c.units }}

{{ c.plan }}

{{ c.status }}

Back to customers

{{ cd.initials }}

{{ cd.name }}{{ cd.status }}

{{ cd.type }} · {{ cd.code }} · {{ cd.plan }}

Invite portal user Export history

{{ k.v }}

{{ k.k }}

Sites

{{ s.name }}

{{ s.address }}

{{ s.units }} units

{{ s.health }}

Portal users

{{ u.initials }}

{{ u.name }}

{{ u.role }}

{{ u.state }}

Contacts

{{ c.name }} · {{ c.title }}

{{ c.detail }}

Invite technician

{{ t.initials }}

{{ t.name }}

{{ t.code }} · {{ t.region }}

{{ t.state }}

Today · {{ t.done }}/{{ t.total }} jobs{{ t.pct }}%

{{ sk }}

No technicians yet. Use “Invite technician” to create the first account.

Back to technicians

{{ td.initials }}

{{ td.name }}{{ td.state }}

{{ td.code }} · {{ td.region }} · last login {{ td.lastLogin }}

Reset password {{ td.statusLabel }}

{{ k.v }}

{{ k.k }}

Assigned & recent jobs

{{ j.ref }}

{{ j.type }}

{{ j.customer }}

{{ j.status }}

Availability & skills

{{ m.k }}{{ m.v }}

{{ f.label }}

Export audit

Append-only log · {{ auditCount }} events · records are immutable

{{ e.action }}{{ e.category }}

{{ e.detail }}

{{ e.actor }} · {{ e.role }}{{ e.source }}{{ e.corr }}

{{ e.when }}

{{ g.label }}

{{ c.label }}

{{ setPanel.title }}

{{ setPanel.desc }}

Save changes

{{ s.title }}

{{ r.label }}

{{ r.desc }}

{{ o.label }}

{{ r.value }}Edit

{{ t.label }}

Invite user

NAMEEMAILROLESTATUSLAST ACTIVEACTIONS

{{ u.initials }}{{ u.name }}

{{ u.email }}

{{ u.role }}

{{ u.status }}

{{ u.last }}

Reset {{ u.suspendLabel }}

No users match this filter.

New role

{{ r.label }}

{{ r.desc }}

{{ roleSelName }}

Permission matrix · changes are audited and effective on next token refresh

Save role

Super Admin always holds every permission — these cannot be revoked.

{{ g.label }}

{{ p.label }}

{{ h.name }}

{{ h.status }}

{{ h.metric }}

Recent events & errors

{{ e.t }}

{{ e.d }}

{{ e.when }}

Scheduled jobs

{{ j.name }}

{{ j.sched }}

{{ j.last }}

Storage usage

{{ b.name }}{{ b.used }}

All buckets private · signed-URL access only · daily backup 02:00 · last restore test passed.

{{ g.label }}

{{ r.name }}

{{ r.desc }}

Report catalog

{{ rp.title }}

{{ rp.sub }}

{{ x.label }}

{{ f.k }}{{ f.v }}

{{ k.v }}

{{ k.k }}

{{ rp.chartTitle }}

{{ c }}

{{ cell.v }}

Add site

SITECUSTOMERUNITSHEALTHTIMEZONE

{{ s.name }}

{{ s.address }}

{{ s.customer }}

{{ s.units }}

{{ s.health }}

{{ s.tz }}

Back to sites

{{ sd.name }}

{{ sd.customer }} · {{ sd.address }}

Relocate asset

Location hierarchy

{{ n.label }} {{ n.meta }}

Asset-location history

{{ h.asset }} {{ h.move }}

{{ h.reason }} · {{ h.when }}

Access & operations

{{ m.k }}

{{ m.v }}

Site plans

{{ sd.planCount }} files

{{ p }}View

{{ c.label }}

Upload

DOCUMENTLINKED TOVERSTATUSVISIBILITY

{{ d.ext }}

{{ d.name }}

{{ d.cat }} · {{ d.size }}

{{ d.linked }}

v{{ d.ver }}

{{ d.status }}

{{ d.visibility }}

{{ t.label }}{{ t.n }}

{{ n.title }}

{{ n.body }}

{{ n.when }}

{{ n.channel }}

New template

TEMPLATERECIPIENTCHANNELSSTATUS

{{ t.name }}

{{ t.recipient }}

{{ ch.label }}

{{ t.status }}

Test

EVENTRECIPIENTCHANNELSTATUS

{{ d.event }}

{{ d.when }}

{{ d.recipient }}

{{ d.channel }}

{{ d.status }}

Retry

{{ stub.title }}

{{ stub.sub }}

Planned for a later stage

{{ f.t }}

{{ f.d }}